1.b. Tactical Empathy: Strategic Listening - Deepstash

1.b. Tactical Empathy: Strategic Listening

Strategic Listening: Tactical empathy elevates listening from a passive to an active strategic tool. It's not just about hearing words but about understanding the emotions and intentions behind them. This involves listening for what is not said—silences, hesitations, and changes in tone can all provide valuable insights.

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Imagine yourself as a skilled negotiator, not in a boardroom, but in high-stakes hostage situations. This is where Chris Voss, the author and a former FBI hostage negotiator, draws his insights. "Never Split the Difference" is more than just a negotiation guide; it's an exploration into the art of using psychology, empathy, and strategic communication to achieve your objectives in any situation.

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