Building Rapport: The act of mirroring also plays a significant role in building rapport. It creates a subconscious bond, making the other person feel understood and connected, which can lead to a more collaborative and less adversarial negotiation environment.
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Imagine yourself as a skilled negotiator, not in a boardroom, but in high-stakes hostage situations. This is where Chris Voss, the author and a former FBI hostage negotiator, draws his insights. "Never Split the Difference" is more than just a negotiation guide; it's an exploration into the art of using psychology, empathy, and strategic communication to achieve your objectives in any situation.
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