1. Watch How They Act

The way you hold your body is as important as your tone.

Avoid poses that make you seem defensive (crossing arms or avoiding eye contact).

1. Listen actively: pay close attention to the speaker and demonstrate that you're engaged by nodding, making eye contact and providing verbal cues like "I see" or "Go on"
2. Clarify your message: be clear and concise in your message. Avoid jargon or overly complex language
3. Body la...

While using long, technical words might seem impressive, it rarely helps anyone understand what's being said.

Opt for using simple, everyday language. Along those same lines, avoid any acronyms, jargon, or highly-niche phrases. When it's impossible to avoid, make su...