Use the WISER Model to Respond Better to Emotionally Challenging - Deepstash
Use the WISER Model to Respond Better to Emotionally Challenging

Use the WISER Model to Respond Better to Emotionally Challenging

  • Watch – Take a moment to observe the situation closely and consider all aspects of it. Have you missed anything important?
  • Interpret – Identify what's at stake and strive to gain greater insight into why you're feeling strong emotions. Have you made any false assumptions?
  • Select – Carefully identify and weigh your options, reflecting on what you hope to accomplish and the best way of doing so.
  • Engage – Respond, executing your chosen strategy with skill.
  • Reflect – Learn from the incident, reflecting on what went well and what you could do differently next time.

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