Once Jake helped the Savioke team question and find the moment their product would need to meet and impress the end users, the team went hell-bent on brainstorming about that one ideal moment.
Later, they found that they wanted to focus on the moment when the client would open the door and see the robot for the first time. Then, they tried adding some personality to the robot so clients wouldn’t get scared.
This resulted in a successful prototype testing where the clients were happy to see Savioke’s robot delivering their toothbrushes.
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