2. Adopt the new philosophy. - Deepstash

2. Adopt the new philosophy.

Embrace quality throughout the organization.

Put your customers' needs first, rather than react to competitive pressure – and design products and services to meet those needs.

Be prepared for a major change in the way business is done. It's about leading, not simply managing.

Create your quality vision, and implement it.

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Deming's 14 Points on Quality Management, or the Deming Model of Quality Management, a core concept on implementing total quality management (TQM), is a set of management practices to help companies increase their quality and productivity.

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