9. Break down barriers between departments. - Deepstash

9. Break down barriers between departments.

Build the "internal customer" concept – recognize that each department or function serves other departments that use their output.

Build a shared vision.

Use cross-functional teamwork to build understanding and reduce adversarial relationships.

Focus on collaboration and consensus instead of compromise.

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Deming's 14 Points on Quality Management, or the Deming Model of Quality Management, a core concept on implementing total quality management (TQM), is a set of management practices to help companies increase their quality and productivity.

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