When working in an organization or at the community or national level, a variety of complex situations are encountered by a leader. In stressful situations, people often react in a uniform and narrow manner. Their most dominant responses are highlighted. However, for a leader to sustain and be effective, it becomes necessary to have broad and flexible patterns of behaviour across all situations. Leaders possessing traits of adaptability, behavioural flexibility and openness are viewed as more effective by their followers.
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