Chapter 4: Integrating Thick Face and Black Heart

Using the story of Maria, a lawyer facing an ethical dilemma, the chapter illustrates the balance between maintaining confidence (thick face) and making principled decisions (black heart). Maria's ability to stay composed and prioritize her integrity demonstrates that true success requires both qualities. Chu argues that these traits are complementary, not contradictory, providing a balanced approach to personal and professional growth. By embodying both resilience and strategic thinking, individuals can navigate setbacks and make tough decisions without compromising their values.