• Understand customer needs deeply. Prioritizing customer experience begins with a deep understanding of their needs and preferences. Steve Jobs emphasizes starting with the customer to ensure a successful product. How can you better understand your customers’ needs today?
• Design solutions from the customer’s perspective. Create products and services that solve real customer problems effectively.
• Continuously gather customer feedback. Regular feedback helps refine and improve the customer experience. How can you implement a system for continuous customer feedback?
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