3. Empathy

While managers understand empathy, they are unsure how to use it as a managers tool.

How to build empathy:

• Managers should engage in one-on-one conversations with their peers to diagnose current managerial challenges.
• These conversations will offer a chance to engage ...

• Build self-awareness in your team (recognizing how you prefer to think and behave)
• Demonstrate concern for team members as people.
• Ask for questions, different viewpoints, and considerations that have not yet been voiced.

To maintain cohesiveness and work collaboratively with subordinates, leaders need to possess knowledge of human behaviour as well as the processes of the group.

Empathetic leaders are necessary to understand the motivations, feelings...