• Build self-awareness in your team (recognizing how you prefer to think and behave)
• Demonstrate concern for team members as people.
• Ask for questions, different viewpoints, and considerations that have not yet been voiced.
• Provide multiple ways for employees to share their thoughts.
• Show appreciation for ideas.
• Encourage team members to use positive language to inspire honest conversations.
• Be precise with information, expectations, and commitments.
• Be clear about what changed and why and give your team members time to process the change.
• Own up to mistakes and celebrate failures as learnings.

Dr. Amy Edmondson (who coined the term psychological safety), defines it as, "a belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns or mistakes."

This is a critical factor for high-performing teams.

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