While comforting someone is a good thing, it can make people feel bad if we do it wrongfully.
Saying phrases like “Don’t worry” or ”It’s not that bad” can discourage them from overcoming and dealing with their problems.
First, acknowledge what this person is feeling and why; e.g., “Really?! That’s a horrible thing to have to go through!”
Next, instead of using clichéd phrases, say something like, “Know that you can count on me if it ever happens to you again.”
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