The Cost of Inaction - Deepstash
The Cost of Inaction

The Cost of Inaction

Failing to address friction can have serious consequences for businesses.

Dooley explains that persistent friction can lead to lost sales, negative reviews, and decreased loyalty.

He stresses the importance of proactively identifying and eliminating friction to avoid these costly repercussions.

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talhamumtaz

Today's readers, tomorrow's leaders. I explain handpicked books designed to transform you into leaders, C-level executives, and business moguls.

These 18 key ideas from “Friction” by Roger Dooley provide a comprehensive guide to identifying, understanding, and reducing friction in various aspects of business, ultimately leading to improved customer satisfaction, employee productivity, and overall success.

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