Crazy Is in the Eye of the Beholder

• Promoting Open-mindedness: Being respectful of others' delusions can promote open-mindedness and tolerance. It encourages you to consider different perspectives and understand that people's beliefs may be shaped by various factors, including personal...

We can’t make a user love something we built or spontaneously declare us to be innovative.

We don’t get to decide if something is innovative – the market decides. And this is a perceptual judgment – how users feel and think – rather than me deciding that my hard work deserv...

Identify the roles and expertise you want, and then find people who fit that description. This will help you ensure that the group you bring together is more diverse, bringing a range of different backgrounds and perspectives to the problem-solving task.

Prior to the pande...