The Art Of Perseverance

Slow the rhythm of your exchanges with toxic workers as much as possible. By doing so, you'll deny the abuser the positive reinforcement and pleasure they crave when they abuse others.

Reduce the frequency of communications. Limit meetings such that they are only scheduled on an as-n...

The reasoning behind this belief is that if you believe you know what you're doing, you'll have more confidence, and you'll do it better.

This may sound nice at first glance, but confidence can also make us justify our own position. We'll be less open to constructive feedback and likely ig...

You will always experience delays in free-flowing conversation because you won't always have the right words at hand.

In public speaking:

• We get to decide and rehearse in advance what we are going to say. With good planning, we can be more fluent and avoid the...