SPIN Selling shifts away from traditional features and benefits selling. Instead, it emphasizes understanding the customer’s pain points and how solving them can benefit their business. The goal is to help prospects realize the implications of their problems and how addressing them will bring value.
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SPIN Selling is a sales methodology developed by Neil Rackham based on extensive research. The SPIN acronym stands for four types of questions used during the sales process: Situation, Problem, Implication, and Need-Payoff. Here are five key takeaways:
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