Kaizen in Action: Lexus' Commitment to Continuous Improvement

 Lexus applied the Japanese principle of 'kaizen' (continuous improvement) to revolutionize car manufacturing. This philosophy was evident in every aspect of production, from design to assembly. For example, body panels were hand-sanded to ensure perfect smoothness, engines were balanced to unprecedented levels, and extensive measures were taken to reduce noise and vibration. Lexus engineers obsessed over details like the sound of closing doors and the feel of switches. This relentless pursuit of perfection helped Lexus quickly rise to the top of quality rankings!