Make Them Part of the Solution
Encourage collaboration by framing your question to involve the other person in finding an answer.
Incorrect: “Can you fix this problem?”
Instead say: “How do you think we can solve this problem together?”
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In our daily interactions, the way we frame questions can either open doors to understanding or shut down communication. Calibrated questions—those thoughtfully crafted to be open-ended and inviting—help steer conversations toward collaboration, problem-solving, and deeper insights.
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Answer part of the question
Find a part of the question you are comfortable answering if answering the whole question is not an option.
This may sometimes be enough to satisfy the other person.
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