BRIDGING THE GAP: HOW TO FIX THIS MESS

• One way to decrease the negative impact of 2020 is to have extra classes at the end of each school day and decrease the number of holidays.
• Another suggestion is to recruit an army of tutors, consisting of recently unemployed professionals, to educate the children.

Rember that reality is often not polarized at all. To control the gap instinct, look for the majority.

• Beware comparisons of averages. If you could check the spreads you would probably find they overlap. There is probably no gap at all.

First of all, treat your meeting like a presentation. The first part should be the delivery of the message and the second should include a quick, time-limited Q-and-A and the definition of action items.

Then, as speaker coach Diane DiResta recommends,