Keep in mind - Deepstash

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Giving Feedback: Boosting Your People's Confidence and Ability

Keep in mind

  • Prepare your comments: Will help you stay in track;
  • Be specific: Tell the person exactly what he needs to improve;
  • Criticize in private: While public recognition is appreciated, public scrutiny is not;
  • Use "I" Statements: Give feedback from your perspective;
  • Limit your focus: no more than 2 issues/session;
  • Talk about positives too. But don't overdo it, because it takes away the message;
  • Provide specific suggestions: what needs to be done to improve the situation;
  • Follow-up.

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Feedback
Feedback

Feedback provides an opportunity to gain insights about a person's personal and professional actions.
Without feedback, we will move in the same direction without realizing our shortcomings. ...

Types of feedback
  • Positive vs. negative. Positive feedback confirms that someone is taking good action, while negative feedback shows what actions need to be corrected.
  • Formal vs. informal. Formal feedback is given on a set schedule, and informal feedback is short and follows after an action or event.
  • Annual vs. monthly
  • Verbal vs. written
  • Manager vs. peer
Effective feedback
Effective feedback is:
  • Objective. Don't let your personal feelings get in the way.
  • Timely. Feedback should follow when the event is still fresh.
  • Constructive. Give respect and show that you have their best interests in mind.
  • Actionable. Feedback must include immediate next steps.
  • Warranted. Give your employees room for mistakes and learn from them.
Negative Feedback
Negative feedback is a more important component of the feedback cycle than positive feedback. 92% of people say in a study that negative feedback improves workplace performance.
Why are people scared of Feedback

Normally people react with caution and fear towards negative feedback, but it is much better than no feedback at all.

Informing the colleague/subordinate/client/customer or individual about something that is not working, is always beneficial, and builds transparency and trust.

Check how it impacts the person

The fundamental goal of giving feedback is to help the person you’re giving it to. They should realize that you are not trying to make them feel bad, and this is an exercise to help make them better.

How it impacts each individual is going to be different so a tailor-made approach is required. 

Tips for giving negative feedback
  • Be direct by avoiding the feedback"sanwich"(which can dilute the message and sounds insincere);
  • Don't let criticism accumulate: schedule weekly check-ins with your t...