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Conclusion
As humanity, we have been through different times of crisis, but for the huge part of the current workforce, it’s the first major crisis as they weren’t workers in 2007 during the Great Recession. This is something to have in mind when dealing with the New Normal.
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MORE IDEAS ON THIS
Know your customer...really!
Whether it’s an external or internal customer, those are the people that pay your paycheck if you work in the innovation field.
Innovation teams now have the responsibility for increasing the chances of building products and services that succeed in the market...
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Concerning COVID-19 (Part 3)
While at the beginning of the lockdown, customers were more forgiving as far as user experience is concerned, now it’s no longer the case.
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Think future-back, not only present-forward
One thing to remember is that future-back thinking must not replace present-forward thinking — they should always be complementary.
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Think future-back, not only present-forward
- Present-forward thinking means building an organization in increments, building upon the rules and procedures that work today.
- On the other hand, future-back thinking visualizes what an organization could be, starting from a clean sheet.
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46 reads
Concerning COVID-19 (Part 1)
Some users were hooked on the idea of online shopping and may prefer to keep doing it, and offering only offline shopping might not be a viable option anymore.
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Invest in the right talent
Companies that not only haven’t stopped hiring during the crisis but also secured the future of their top team players are the ones that are going to have the advantage in rolling out the most innovative products and services.
The r...
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"Blindly following the maxim that good managers should keep close to their customers can sometimes be a fatal mistake."
CLAYTON M. CHRISTENSEN
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Concerning COVID-19 (Part 2)
In the beginning, we had no clue how long the crisis was going to last, and the best we could do was to come up with a hypothesis:
“If I were a customer stuck at home, working remotely for weeks...
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Be agile and validate your ideas quickly
Agile methodologies have become a must for innovation labs and product teams. Companies have come to understand that they need to find a way of validating their ideas fast instead of engaging in months’ worth of development to discover they have built a product that no o...
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The business landscape has changed; deal with it
- One of the reasons that digital transformation programs fail is that teams will return to their old habits soon after the change happens.
- One may think that the crisis will end someday, and things will come back to normal. But for some businesses, th...
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MORE LIKE THIS
Feeling Alone In A Relationship
Relationship problems during a crisis have only exacerbated, as people live in different countries while being under the same roof.
The current times are such that people already prone to depression, anxiety and stress are being triggered easily, and may not be aware of the internal dynami...
Social-emotional learning
Schools are supposed to be able to adjust to their students' needs and requirements throughout the year.
Especially in times of crisis, the technique called social-emotional learning is a must that schools have to integrate into their teaching system: acknowledge the experiences that stud...
Confront the risk
During hard times, you may have to look at the possibility of your own death. But avoiding to look at this is the most popular strategy nowadays.
The Stoics believed when you're confronted with your own mortality and understand its implications, you can change your perspective on ...
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