​Technology innovations, changing customer demands, and new competitive threats are pushing hotels to offer increasingly personal, uniquely tailored experiences for every guest on every visit.

New experiences, new opportunities

Hotels are in a period of significant evolution and opportunity. From online travel agents to the commoditization of hotels, changes in the travel and hospitality industry are challenging hotels to move beyond brand identity and extend and deepen their relationships with travelers.Deloitte has identified five integrator types that present new opportunities to evol﻿ve your hotel brand and services to meet changing customer expectations for their hotel experiences.​

Beyond brand: Meeting new customer expectations

Hospitality will always be centered around customer experiences and connecting with people. Even as new technology, evolving customer preferences, and new competitive threats change the hotel experience, outstanding hospitality will still require a thoughtful human touch.

Future hotels will be (even more) about people

The hotel of the future will be an integrator with a new role to play: offering guests a memorable hotel experience uniquely tailored to their expectations for every stay.

The Five Integrator Types

"An integrator of experiences"The curator integrates external partnerships to keep hospitality fresh and make guest experiences relevant. As curator, hotels can offer a variety of environments that support the mood and mindset guests want, delighting guests through choice and the ability to explore new hotel experiences.

1. Curator

"An integrator of people"The matchmaker reimagines guests as having an equal role in building personal connections with the hotel brand and between guests. A matchmaker extends and deepens relationships with guests by creating a culture around the brand and allowing the brand to be defined by the network of guests. Matchmakers draw on the current strengths of hotels—like space and hospitality—to build a compelling network of guests that attract more business.

2. Matchmaker

"An integrator of cultures"The neighbor expands the hotel into the community and engages locals. It’s a destination for hotel guests and locals, but it’s more than a portal to the local culture—it’s an active participant in the community, a good neighbor that fits into its surrounding context. The neighbor integrates by merging global brands with local cultures. This requires adapting to context while maintaining an overall branded experience and service.

3. Neighbor

"An integrator of spaces"The architect uses and repurposes spaces and assets. Rather than thinking of a single building in a single location for a single purpose, the architect maximizes space and resources to think outside that box—quite literally. The architect integrates multi-purpose spaces within and outside the single hotel to offer a completely new level of flexibility to guests, while serving new customers. It’s reimagining hotels beyond heads and beds.

4. Architect

"An integrator of processes"The choreographer focuses on everything but physical space and real estate assets. It’s the virtual concierge and the logistics guru. The choreographer integrates services and businesses to act as the nexus of the travel industry—and delivers a seamless and convenient experience for the business traveler.

5. Choreographer

artificialintelligence

Artificial Intelligence

The hotel of the future: New experiences, new opportunities | Deloitte US

Employers take an average of 6 seconds to review each CV. That means you have just a few seconds to impress them with your previous work experience and skills. Building your resume from scratch can be a headache if you’re not sure where to start. Luckily, there are websites that can make the job a lot easier.

Importance of CV

Welcome to this ultra easy-to-use and modern website that’ll help you build a creative CV which will stand out from the competition! Canva is free to use, but gives you the option to purchase premium elements for good prices such as graphics, icons, and shapes. No previous design experience is required, as this website has a library of over 1000 templates to choose from and customize. It’s definitely a great option for those who want to make something creative and unique!

1)   Canva 

It’s a great option if you’re seeking to assemble a professional resume rather than a creative one. All you have to do is fill out your information including education, work experience, and qualifications; then you can download or save it. The website also has premium features that allow you to access more templates, an advanced rich text editor, and the option to email the CV directly from the website, saving you valuable time.

2)  CV Maker

If you have no idea how to start writing your CV, what should you include or leave off, you can use this website to match with an expert writer that goes through your career history and experience.

3)  Top CV 

A great website if you’re looking to quickly create a simple CV . Similar to the other websites here, Jobulo has a library of free templates.

4)  Jobulo

Want to create a quick professional resume in three simple steps? This is the place for you! Unlike the other websites, Resume.io has a limited library of templates with only six to choose from. Select your favorite template, import your data from a social media site or enter it manually and download it. This website also provides examples of outstanding CVs in case you need a boost of inspiration.

5) Resume.Io 

No matter which website you choose to use, make sure your resume is organized and well-formatted before you send it to potential employers or recruiters. As soon as your CV and cover letter are ready, <a href="https://www.hosco.com/es/directory/jobs?utm_source=hosco&amp;utm_medium=advice&amp;utm_campaign=bestcvwebsites">head to our jobs page and apply for your next hospitality job on Hosco! </a>

Looking for the right website to make your CV? Discover Hosco’s 5 best websites to help you quickly make sleek and professional resumes.

The hotel of the future: New experiences, new opportunities | Deloitte US

The 5 Best Websites to Help You Create an Awesome CV | hosco.

Christine Carina