Heather Burton (@heatburt) - Deepstash

Heather Burton

@heatburt

International aid/development worker

16 Followers

107 Following

🥈 2 in

+10 more

77 STASHED IDEAS

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77 PUBLISHED IDEAS

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  • Hire smart, hire right
  • Quality isn’t the only thing, it’s part of everything
  • Empowerment not employment
  • The right tools & perks make a difference

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Broken Telephone

The teams that struggle the most seem to be playing a big game of broken telephone. A recent survey by Useriq backs this up with 25% of the survey respondents not knowing their churn rate.

If you have any doubt in your mind, tell your leader and push for action. If you are in either of the...

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Starting Off: What is a Product Manager?

A Product Manager sits at the intersection between technology, design, and business. Rather than having any official authority over people, they act as a leader by guiding teams towards a shared end goal.

Usually they will preside over one particular product, working with d...

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A Role in Customer Success

The profession of customer success (CS) has grown exponentially in the last 5 years and was ranked 6th on Linkedin’s 2020 emerging jobs report.

Customer success is not well defined. A recruiter has little understanding of what applicants without customer success in their t...

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What is a Prototype?

A prototype is the theory behind your product made into form. Instead of having a vague idea of what you want to eventually build, you make something tangible.

Prototypes can vary in size and how much time and effort you put into them

The main benefit of a pro...

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