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Tip#1
Communication happens in many different forms—face-to-face, over email, via instant messages, and in work management platforms. To be most effective, make sure you’re following communication guidelines and messaging about the right things in the right places.
Sometimes, knowing where to communicate is half the battle. Your company may have different communication tools, which makes knowing which tool to use all the more important. Which tool is appropriate for your question or comment? Do you need to communicate in real time, or is it ok to send an asynchronous message?
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Be an active listener
Have you felt like talking to a wall while communicating with someone at work? It is an annoying experience to not be heard, but we should avoid doing likewise with others. Keeping the communication interactive will strengthen your relationship with the person and leave a good impression on him. During the conversation, give immediate feedback by nodding or making verbal affirmations like “yes,” and be open to their feedback.
Do you think you're a good listener at work? You might think so if you avoid distractions, stay quiet, and nod along.
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CURATOR'S NOTE
1. Know where to communicate—and about what
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