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A Guide to Developing Effective Communication
A year ago, my journey into the world of premium sales opened my eyes to the undeniable significance of voice tone not only in sales but also in personal interactions.
Here are five ways for you to improve your communication:
- Use Vocal Variation
- The Power of Pitch Variation
- Strategize Your Conversations
- Involve Your Eyes More!
- Personalize Your Behavior
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1. Use Vocal Variation
When we speak with a monotonous tone, our listeners quickly lose interest.
In contrast, tonal variations in expressing emotions can have a profound impact on communication.
Tonality isn’t one-size-fits-all.
Different social and professional situations demand distinct tonal approaches.
Adapting your voice tone to suit various scenarios can significantly enhance your communication skills.
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2. The Power of Pitch Variation
Studies have revealed how pitch influences our ability to convey emotions and establish authority.
Employ lower pitches to assert authority and credibility in your statements.
Use high-pitched tones to convey excitement and surprise.
The rise and fall in the frequency of our voice, is essential element of effective communication.
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3. Strategise Your Conversations
Effective conversations are the cornerstone of successful sales and personal interactions.
Open-ended questions! Use open-ended questions to drive those conversations.
Asking the right questions can foster meaningful connection and help you better understand your clients’ needs and preferences.
Share relatable experiences to create a genuine connection with your audience, enhancing your ability to influence and persuade.
Tailor your product or service to meet the needs and problems of your clients, using insights gained from earlier conversations.
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4. Involve Your Eyes More!
Eye contact isn’t just about making a connection; it also plays a pivotal role in nonverbal communication.
Mastering the art of maintaining appropriate eye contact can boost your professional image and influence.
A strong yet respectful eye contact leaves a positive first impression. It signals that you are interested and attentive.
Sustained eye contact, especially when combined with a warm and genuine smile, can convey trustworthiness and sincerity. It suggests that you are open and honest in your communication.
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5. Personalise Your Behavior
Personalisation is the key in effective communication.
Mirror communication style, whether it’s their tone, pace, or even body language, it signals that you are on the same wavelength.
This shared style fosters a sense of connection and mutual understanding.
Effective leaders often use mirroring and adapting to connect with their teams.
By understanding and aligning with the communication styles of team members, leaders can provide clearer guidance and motivate their team.
Mirroring and adapting can be helpful to de-escalate tense situations and create a more scope for negotiation and compromise.
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IDEAS CURATED BY
CURATOR'S NOTE
These ideas are personal to me as I've built a great foundation in sales with these, hope these help :)
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