Studies have revealed how pitch influences our ability to convey emotions and establish authority.

Employ lower pitches to assert authority and credibility in your statements.

Use high-pitched tones to convey excitement and surprise.

The rise and fall in the frequency of our voice, is essential element of effective communication.

Effective conversations are the cornerstone of successful sales and personal interactions.

Open-ended questions! Use open-ended questions to drive those conversations.

Asking the right questions can foster meaningful connection and help you better understand your clients’ needs and preferences.

Share relatable experiences to create a genuine connection with your audience, enhancing your ability to influence and persuade.

Tailor your product or service to meet the needs and problems of your clients, using insights gained from earlier conversations.

Eye contact isn’t just about making a connection; it also plays a pivotal role in nonverbal communication.

Mastering the art of maintaining appropriate eye contact can boost your professional image and influence.

A strong yet respectful eye contact leaves a positive first impression. It signals that you are interested and attentive.

Sustained eye contact, especially when combined with a warm and genuine smile, can convey trustworthiness and sincerity. It suggests that you are open and honest in your communication.

Personalisation is the key in effective communication.

Mirror communication style, whether it’s their tone, pace, or even body language, it signals that you are on the same wavelength.

This shared style fosters a sense of connection and mutual understanding.

Effective leaders often use mirroring and adapting to connect with their teams.

By understanding and aligning with the communication styles of team members, leaders can provide clearer guidance and motivate their team.

Mirroring and adapting can be helpful to de-escalate tense situations and create a more scope for negotiation and compromise.