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Explore Virgin Atlantic Flight Delay Compensation is very simple in processing claims for flight delay compensation as per the EU law. The amount of compensation is determined based on the time of delay and distance covered by the flight. Customer care of Virgin Atlantic is very responsive in helping the passenger to deal with the claims process. However, there have been complaints from passengers about delayed compensation. Overall, Virgin Atlantic does a good job in processing claims fairly, but the compensation may be delayed sometimes.
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