How Humans and AI Are Working Together in 1,500 Companies
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In extensive research involving fifteen hundred organizations, it is found that companies with the most significant improvements are those which join humans and machines to work in sync.
A.I. can assist us in analysis, decision making, and to magnify creativity, as they are able to upscale and amplify our strengths and cognitive abilities, take care of mundane, repetitive tasks and free up humans for higher-level work activities.
Companies that embrace a collaboration of man and machine, instead of focusing on cost savings or laying off maximum number of human resources, will be able to flourish, transform their operations and enjoy the best of both worlds.
Humans and AI can complement each other's strengths. Humans have certain skills that machines cannot match:
Machines have certain areas where it outperforms humans:
An organization requires both kinds of competencies to thrive.
There is a lot of exposition(explaining) that needs to be done by us to other humans on how and why A.I. reaches certain conclusions, which is often based on complex algorithms and ‘black-box’ computations which are not transparent to everyone.
A.I. also helps in finding ‘unknown unknowns’ due to their objectivity and transparency in seeing patterns and correlations.
We created machines, computers and A.I., and need to program and sustain them to get the best outcome.
To make the best use of highly advanced A.I. machines, we need to do extensive training and programming to get the best possible results while avoiding errors, controversies and any potential harm to ourselves.
Companies need to redesign their business with a fusion of man and machine(A.I.).
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