Create a sense of reassurance, care and trust. Listen more, ask questions and avoid making any statements or shallow comments.
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I take moms through a journey of self love & self discovery and become their original self. I help them to become the kind of mothers they want to be. Let's talk about parenting, motherhood and moms mental health with no judgements.
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Similar ideas to 2. Create a connection
... without making enemies:
This consists of blurting out a stream of facts or observations before finding out which ones (if any) might actually be of interest to the listener.
To avoid this, ask questions, respond to comments, figure out what's needed, and only then trot out facts and observations that are immediate...
Charismatic people know how to listen well and do so more often than they speak.
They ask clarification questions. Ask follow-up questions and ask for examples to increase your connection with the speaker and understanding of the subject matter.
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