Learn more about personaldevelopment with this collection
How to break bad habits
How habits are formed
The importance of consistency
5. Treat them normally
A person has chosen and trusted you for sharing a piece of their lives with you, but it’s not who they are and it's not their identity. They have a few extra struggles that they’re finally being open about but they are the same person you knew before.
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4. Validate their feelings
Mental health needs to be normalised and if the person feels heard and seen, they will never hesitate in coming to you with their problems.
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1. Listen with empathy
When a person talks openly their mental health, they are already filled with self-doubt and self-judgement. In such a scenario, the least you can do is listen with an open mind and an open...
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2. Create a connection
Create a sense of reassurance, care and trust. Listen more, ask questions and avoid making any statements or shallow comments.
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3. Ask how you can help
Instead of making assumptions, try asking direct questions like "how can I support you?" or "what would be most helpful for you right now?" This will give direction to the conversation and make the person feel heard and cared for.
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I take moms through a journey of self love & self discovery and become their original self. I help them to become the kind of mothers they want to be. Let's talk about parenting, motherhood and moms mental health with no judgements.
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Talking about our problems
It can take a few forms:
- Venting to a trusted friend: just let your feelings out, with no real plan for a solution.
- Discussing a conflict with a partner: being able to be open about your feelings with your partner can make your communication healthier.
5. Let them 'get it out of their system'
While listening to a customer sharing their issues, sometimes it's an instant reaction to jump in and begin your defensive strategr. However, instead of doing so it would be better if you let them say their piece so that they can get what they're feeling out of their system.
Afterwards, you...
Gossiping
It is talking about a person who isn’t present. It's not necessarily about spreading malicious rumors or embarrassing stories, just sharing information.
Research indicates that the typical person spends about 52 minutes per day gossiping. But most of it is just sharing informa...
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