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The differences between Web 2.0 and Web 3.0
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Airlines often have problems like passenger baggage being lost, or flights getting delayed. They are betting on technology to help their customers as well as their employees.
Real-time customer data and new analytical tools using powerful computers are now being used to track baggage handling, predictive maintenance, inventory and cargo.
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Airport friction, that is the number of people(ground handlers, airline staff and Visa consultants) a passenger needs to interact with while travelling is an area of concern in which technology comes to the rescue.
Improvements in data exchange have led to a 50 percent decrease in baggage m...
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