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Top 7 TED Talks On Customer Success

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Top 7 TED Talks On Customer Success

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Keep track of your quests

GTD enthusiasts would label these WoW quests “projects,” and each of the bullet points “next actions.” Most of life’s work consists of a bunch of little activities in the service of a larger goal. You don’t write a script; you write a scene. You don’t design a website; you tweak the CSS so the navigation looks better. No matter what the project is, you can’t finish until you get started, and you can’t get started until you figure out the steps.

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Kill injured monsters first

Kill injured monsters first

The real world may not have druids and paladins, but it’s chock full of monsters. They’re called “term papers” and “errands” and “mysterious car problems.” [T]here may be one monster that looms larger than all of the others, who clearly needs to be attacked. But before you do, look around for inj...

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Storage is costly

one quickly learns the importance of storage: belts, bags, backpacks and chests. Unfortunately, there’s never nearly enough space, and adding more becomes ridiculously expensive. So always keep in mind the carrying costs.

Unlike World of Warcraft (or hard drives in the 90’s), digital storag...

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35 reads

Give away stuff to newbies

My website is really just me running back to the newbie lands and giving away what I can. I could put my advice in a book and charge $15.95 for it, but I see it as the take-a-penny, leave-a-penny flow of information.

I regularly search the web for answers on topics in which I’m a newbie an...

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But grinding is not the game

It’s easy to confuse what you’re doing with why you’re doing it. Grinding is a means of achieving a specific goal, whereas the game itself is supposed to be entertaining. So once you level, stop grinding and start exploring.

I worked for a year as a reader, it was good money, but it was wea...

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Grinding Is Part Of The Game

In WoW parlance, “grinding” is the process of killing a bunch of fairly easy monsters, one after the other, strictly to rack up loot and experience. There’s no adventure to it...but it’s often the fastest way to level up.

Daily life is full of mindless tedium, but there’s an important disti...

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52 reads

Overthinking takes the fun out of it

As you look back at any period of your life, you don’t remember what a solid plan you had. You remember what you did. You remember the adventures, the scrapes, the unanticipated detours that turned out to fascinating. So don’t plan your way out of an exciting life.

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Revision of your native language

You can’t make good progress in a second language until you understand your own. 

“I think understanding your native language and just generally how language works is so essential before you launch yourself at a bunch of foreign phrases.” - Kerstin Hammes

What defines the shape of your path

  • Focusing on one thing at a time until you finish it: if you focus on one project at a time until completion, you will make infinitely more progress than the person who does multiple projects at once.
  • Having the right method: doing something that’s outside your usual r...

Keep Track of Your Spending

Keep Track of Your Spending

Whether it may be through a spreadsheet, an app, or a small notebook, tracking your spending is a surefire way of making sure you stay within the parameters of your spending plan.

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