Delay Your Reactions

Before you can become good at saying no, you have to know what you're saying yes to when you're saying no. Every opportunity that you pass with a no is really saying yes to something else. 

And if you feel like saying yes, ask for time to think about it before providing an answer. It...

Most people are afraid to say no. Maybe you don’t want to let people down. Maybe you are uncomfortable with the word no. Doesn’t matter, really. What matters is this: If you keep saying yes, you’re living someone else’s life.

Think about it. Deep down, we all know that it’...

Whenever you feel angry, try repeating certain phrases that you know for a fact that will calm you down. If you do not have them already prepared, take a few minutes during a normal day to think about what these phrases could sound like.