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How to analyze churn data and make data-driven decisions
The importance of customer feedback
How to improve customer experience
You might have to pitch a mentor, an advisor, a supplier, a friend, a doctor, your family, your business or even your plumber on why they should charge you less.
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“On that note, regardless of whether you respond, I’d like to thank you again for the work you do. It has helped me change my life and overcome mental illness which I’m forever in debt to you for.”
This is an example of the last line I sent n a pitch recently. Again, it’s focused o...
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When someone likes you and knows you a little, they will start to listen to you, and eventually, your pitch.
Rapport is the art of finding a mutual connection with someone through the work they do, a hobby or even a book they love. When you have some rapport, then it’s a lot easier to pitch...
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There are always exceptions of course. With that disclaimer in place, I’d almost always never recommend pitch on your first email/message.
When you haven’t got permission to pitch and someone doesn’t know you from a Vegemite sandwich, you’re better off waiting to pitch.
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I make it easy for people by putting “Inspiring the world through entrepreneurship and personal development.”
A quick scroll of my newsfeed shows loads of posts on kindness, self-improvement, Tony Robbins and homelessness. On this basis, pitching anything food related wouldn’t be w...
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Having the opening line “This is my business and here’s what we do” is the worst opening line.
Make the opening line about them and why you reached out to them above everyone else. Give an example of their work in the opening line. Mention 1–2 points on why that changed you for the...
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People who offer a lot of value and get lots of pitches will often ignore you.
Understand that ignore means no.
No doesn’t mean don’t try again; it just means be smart, give them some space and try again later.
To get people who’ve done the impossible to help y...
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“We’re going to feed one million people and we launch next month.”
A bold vision is great. Take it easy though young Skywalker. If you’re too outlandish with your claims and have nothing to back it up, the receiver of your pitch will call BS faster than you can say “Hot Potato,...
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By mentioning someone’s work in your pitch, you put yourself in the fan category rather than the annoying category.
No matter how famous someone is, it’s our human nature to respond to a fan.
When people send me messages and come across as a fan that references my wo...
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“Does what I’m offering align with your current interests?”
“If so, I’d be happy to take a few minutes to explain it to you via email, phone or whatever works for you.”
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“If you’re not interested that’s completely fine and don’t feel you must reply.”
Take the burden of regret away. Show the person that you’re once again respecting them as a person and the limited time they have.
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Let’s have a five-minute call? No one will believe that a five-minute call is enough. I’ve found the magic number to be 20 minutes.
I prefer to have the persons permission before pitching a call with a timeframe attached to it. That decision is yours.
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Sharing your goal with someone you perceive as having higher status or you respect, holds you accountable for doing it because you care about their opinion of you.
The person you share your goal with doesn’t have t...
Photo: WHO/F. Guerrero
Depression is a common illness worldwide with over 260 million people affected. Depression can manifest in different ways, but it might make ...
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