... an anecdote, or a well-timed story in order to show other people that you understand them.
Perhaps it's a connection about a mutual friend at work or a common breakfast spot you shared growing up. It's the one spark that ends up transforming the interaction from being acquaintance-like to a true friendship.
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We spend most of our time with work teammates. It makes sense to be better teammates ourselves. I read and stash about that.
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