2. “When UX doesn’t consider ALL users, shouldn’t it be known as “SOME User Experience” or… SUX?”

— Billy Gregory, Senior Accessibility Engineer

This tweet from Billy Gregory, Senior Accessibility Engineer at The Paciello Group , serves as a stark reminder that UX design must strive to be as inclusive as possible . It’s essential to design not just for the average user, but for all users. This means considering users with visual impairments, for example, as well as taking situational impairments — such as background noise — into account. Good UX is all about making technology user-friendly and accessible, after all, and this must include every segment of the population.