Bottom-up growth + Top-down sales - Deepstash
Ultimate Guide to Reducing Churn

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Ultimate Guide to Reducing Churn

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Bottom-up growth + Top-down sales

Bottom-up growth + Top-down sales

Many SaaS companies leave money on the table by relying on organic growth and failing to develop a relationship between the organization and the product.

The best way to complement bottom-up growth is to have a top-down account sales strategy. Let users spread your solution across the organization. But, while that is happening, work on developing strategic relationships with high-level decision makers in the organization.

Land and expand is about transforming your product from a tool that some employees use, to a solution that the organization has adopted.

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Bottom-up growth is not enough

Bottom-up growth is not enough

If you have a great product, it will grow organically inside the company. User #1 will tell a colleague, then they will invite more colleagues, and soon your product will spread throughout the organization.

It’s great to have this network effect inside an organization, but organic u...

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Land and Expand KPIs

Land and Expand KPIs

Land and expand is a long-term strategy that requires patience and resources. As such, you should assign it KPIs so you can track and monitor its impact.

KPIs can include:

  • MRR (Monthly Recurring Revenue)
  • ARPU (Avg Revenue Per Unit) from k...

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The land and expand process

The land and expand process

  1. Monitor new sign-ups to catch ideal customers early
  2. As soon as you have one, start researching their company: potential stakeholders, organization structure etc. Focus on understanding the potential use cases and business impact of your product.
  3. ...

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Land and Expand

Land and Expand

In sales, “Land and Expand” is a strategy to land a customer with a small deal, and then sell into the organization to expand your footprint to more seats, additional departments or more products and services.

Land and expand plays out like this in a SaaS:

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Land and Expand

Land and Expand

In sales, “Land and Expand” is a strategy to land a customer with a small deal, and then sell into the organization to expand your footprint to more seats, additional departments or more products and services.

Land and expand plays out like this in a SaaS:

Top-down and bottom-up learning

Top-down and bottom-up learning

Top-down learning is understanding the big picture. It allows you to put the main ideas into a big-picture map to understand how the information fits together.

Bottom-up learning, called "chunking" describes pieces of information that are linked together through meaning or use. Much of lear...

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