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How to align stakeholders
Best practices in product management leadership
How to create value together
Capture your Observations During The Session
You can add tags to before your point to make the note-taking simpler.
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Note Timestamps during The Session
It's quite helpful if you observe an interesting point you want to jump back into it again after the session.
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Record the Session (if Possible)
Do not forget to ask the participant if you could record the session (for research purpose only).
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Make A Note Of Everything
Even a simple thing could impact the way the user performs in a usability test.
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Be Consistent With Your Format
Always opt for one note taking perspective, style, format and timestamps.
Differenciate quotes from observations, it will help you to jump into your notes after the session.
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Stay True To The Fact
Always write down your note with objectivity, do not make assumptions about their behavior or feeling unless you want to talk about it with them after the test.
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Carefully Paraphrase
Make sure your notes are clear and do not write it down word by word (you'll loose your time if you're recording) but do not infer what you believe is happening.
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Recap After Your Session
Take time as soon as possible to review the session with the previous ideas.
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I'm a UX Researcher, and it's quite important to always keep an eye of your tips and knowledge to become better. That's why i'll keep them here so anyone could benefit of them too ! Have fun :)
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Creating clues for future searches
- Digital: systems like Evernote, make note-taking easier. Although, even the simple note-taking features on Kindle can work quite well.
- Paper: you can even put little sticky tags on the book to mark passages that refer to that.
Honing your note taking strategies during meetings
- Create an agenda, to be able to better control the pace of the meeting and plan for the likely key notetaking moments.
- Take notes in advance: Write your key discussion points to present in advance.
- Prepare your note-taking tools.
- Prepare the se...
Write the key ideas in your own words
- If you're reading a print or hardcover book, write your notes and highlights into a word processor or note-taking app.
- If you're reading a Kindle book, add your notes, then export your notes and highlights. Copy them into a preferred word processor or note-...
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