Stay True To The Fact - Deepstash
Leading in Product Management

Learn more about writing with this collection

How to align stakeholders

Best practices in product management leadership

How to create value together

Leading in Product Management

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Stay True To The Fact

Always write down your note with objectivity, do not make assumptions about their behavior or feeling unless you want to talk about it with them after the test.

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Note Timestamps during The Session

It's quite helpful if you observe an interesting point you want to jump back into it again after the session.

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Record the Session (if Possible)

Do not forget to ask the participant if you could record the session (for research purpose only).

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Capture your Observations During The Session

You can add tags to before your point to make the note-taking simpler.

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Make A Note Of Everything

Even a simple thing could impact the way the user performs in a usability test.

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Be Consistent With Your Format

Always opt for one note taking perspective, style, format and timestamps.

Differenciate quotes from observations, it will help you to jump into your notes after the session.

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Carefully Paraphrase

Make sure your notes are clear and do not write it down word by word (you'll loose your time if you're recording) but do not infer what you believe is happening.

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Recap After Your Session

Take time as soon as possible to review the session with the previous ideas.

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Highlight Missed Or Incomplete Parts

With the records after the session.

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CURATED FROM

IDEAS CURATED BY

maurane

I'm a UX Researcher, and it's quite important to always keep an eye of your tips and knowledge to become better. That's why i'll keep them here so anyone could benefit of them too ! Have fun :)

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Journaling for Social Anxiety

1.After you “screw up” or say something you “shouldn’t have” – write down what you’ll say next time

2. Before and after going to an event or meeting, write down how you’re feeling, what makes you nervous and what you could do in the worst case scenario

The GLAD Rule - L

[L]ead with “you.”

Believe it or not, your presentation is not about you - it’s about your captive audience. So give them what they want. Talk about their needs and pain points. Be clear about solutions that affect them. And use “you”...

Let the feeling be felt

Any feelings that are attached to the damaging behavior need to be brought to the surface.

If you feel safe communicating with the person who hurt you, talk about your feelings or write them to him. 

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