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Be present and direct
Try to avoid getting into a fight-or-flight response, which inevitably leads to becoming defensive.
- Be direct and assertive when you express yourself.
- Stay focused on how you respond.
- Know when the discussion or argument has accelerated to the point of no return. If it gets to this point, stop the interaction, and leave the conversation.
847
4.25K reads
MORE IDEAS ON THIS
Some topics are off-limits
History and experiences should tell you that some subjects should be avoided at all costs.
If your experience dealing with certain issues has left you stressed out or emotionally depleted, it's best to avoid the discussion until a time when both parties are willing to move it forwar...
683
2.68K reads
Don’t try to fix the difficult person
Accept them exactly as they are.
Accept that they are unable to change, at least at this point in time. Unless you see real change — proof that this person is making an effort to listen and meet you halfway — you can assume that their behavior is what it has always been.
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5.84K reads
It’s not about you
Usually, arguments initially center around a specific topic/disagreement/response that made a person upset. If allowed to continue, the argument can become heated, accelerating quickly to personal attacks.
Make a concerted effort to imagine it unfolding before it actually does — and then...
712
2.95K reads
Your own well-being comes first
Never allow any personal interaction or relationship to infringe upon or challenge your own well-being.
Visualize your boundaries, that protective territory between you and someone else.
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3.5K reads
Watch for trigger topics
Inevitably there will be topics that represent points of disagreement and disharmony. Know what these topics are, and be extremely aware when these are brought up.
Be prepared to address these issues in a direct, non-confrontational way or to deflect the conflict if the atmosphere becom...
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Encourage difficult people to express themselves
Let them fully state their point of view about the issue/conflict/problem without interruption. What do they feel people misunderstand about them? What do they want or expect from others?
The idea is to remain as neutral as possible. Just listening may be enough to allow some...
783
3.42K reads
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Be direct
When having a difficult conversation, be direct and get to the point quickly.
Difficult conversations become even more difficult when the delivery is complicated.
Most of the time, the person you're talking to knows that a critique is coming, so rather than dancing around...
Stressful Situations And Our Response
Our natural tendency when confronted is to be defensive, and it is often hard to keep cool during a stressful situation.
The Polyvagal Theory, based on new research in neuroscience offers some insights on this automatic ‘fight-or-flight’ self-regulation done by us...
The Science Behind Stress
Your central nervous system (CNS) is in charge of your “fight or flight” response. In your brain, the hypothalamus gets the ball rolling, telling your adrenal glands to release the stress hormones adrenaline and cortisol . These hormo...
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