Listen to Learn, Not to Be Polite - Deepstash
Leading in Product Management

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Leading in Product Management

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Listen to Learn, Not to Be Polite

Listen to Learn, Not to Be Polite

Listen from a place of curiosity, not generosity. True dialogue does not happen when we pretend to listen, and it certainly cannot happen if we are not listening at all.

If you ever finish a conversation and learned nothing surprising, you weren’t truly listening.

593

1.03K reads

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Repeat Back What You Heard

Repeat Back What You Heard

Implement a process called active listening. Repeat back to the speaker what you heard.

If the speaker agrees that what you heard is what he or she intended to say, you can move on. If not, the speaker needs to reword their statement until the listener really does under...

414

678 reads

Ask More Questions

Ask More Questions

Ask more questions than you give answers.

When you ask questions, you create a safe space for other people to give you an unvarnished truth.

395

724 reads

Wait until someone is done talking

Wait until someone is done talking

Actually wait until someone is done talking before you respond.

The most difficult component of listening effectively is waiting for a period at the end of a sentence before formulating a reply. 

414

773 reads

Your Talk/Listen Ratio

Your Talk/Listen Ratio

Pay attention to your talk/listen ratio.

Strive for a 2:1 ratio of listening to talking.

359

727 reads

Quiet Your Agenda

Quiet Your Agenda

Really listen to what someone else is trying to say.

We need information that is disconfirming, not confirming.

342

746 reads

CURATED FROM

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lila_ls

Communicator. Beer geek. Gamer. Analyst. Travel specialist. Freelance explorer.

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