Ideas from books, articles & podcasts.
The goal of listening is to make the other person feel heard. Listening is understanding where emotions come from, and it is not always rational. It is based on experiences and perspectives.
We all have biases and blind spots. That makes it essential to have uncomfortable conversations with the different races in your company. Vulnerability is the best way to start these conversations to determine if you do things right or wrong. Ask them to help you get it right if you have made mistakes.
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Too many leaders are trying to lead by email. We need humanity more than well-articulated emails.
Call your employees and ask them how they are doing. Take the time to listen to them. Treat them like friends. They should feel heard at the end of the call. If it is a larger company, check in...
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The social justice protests of recent years spurred many companies to make public statements supporting diversity, equity and inclusion (DE&I). But new research into the state of DE&I efforts at companies shows that the real work has only just begun.
Just 49 percent of employees say th...
published 7 ideas
How Companies Can Push Past Diversity, Equity, and Inclusion Lip Service to Enact Meaningful Change. Get started with these five strategies.
Chances are you’re being hired to fill a void and address current challenges that have been highlighted to you.
Do not make the mistake of coming to the table with a pre-determined plan based on these challenges. Take the time to learn the challenges and the extent of them for you...
This is a real phenomenon--and it doesn't just happen at companies with poor management, low wages, or any other metrics that might entice workers to abandon ship.
We're very social creatures, and we tend to take cues from the people around us. And in a crisis, people ...
published 6 ideas
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