How to listen and learn from Black Lives Matter
The goal of listening is to make the other person feel heard. Listening is understanding where emotions come from, and it is not always rational. It is based on experiences and perspectives.
We all have biases and blind spots. That makes it essential to have uncomfortable conversations with the different races in your company. Vulnerability is the best way to start these conversations to determine if you do things right or wrong. Ask them to help you get it right if you have made mistakes.
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