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How to align stakeholders
Best practices in product management leadership
How to create value together
Pay attention to your talk/listen ratio.
Strive for a 2:1 ratio of listening to talking.
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727 reads
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Listen from a place of curiosity, not generosity. True dialogue does not happen when we pretend to listen, and it certainly cannot happen if we are not listening at all.
If you ever finish a conversation and learned nothing surprising, you weren’t truly listening.
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Implement a process called active listening. Repeat back to the speaker what you heard.
If the speaker agrees that what you heard is what he or she intended to say, you can move on. If not, the speaker needs to reword their statement until the listener really does under...
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Ask more questions than you give answers.
When you ask questions, you create a safe space for other people to give you an unvarnished truth.
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724 reads
Actually wait until someone is done talking before you respond.
The most difficult component of listening effectively is waiting for a period at the end of a sentence before formulating a reply.
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773 reads
Really listen to what someone else is trying to say.
We need information that is disconfirming, not confirming.
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746 reads
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Finding a healthy balance between talking and listening is difficult in most relationships, but even harder as you get to know each other, so it’s important that you both get a chance to talk and listen.
When we stop talking about ourselves and listen to others, we will come across as great talkers and communicators.
Actively listening and responding meaningfully is the best way to win a friend. Let people talk about their ideas, children, hobbies, etc.
A 5-to-1 ratio is about right: You should listen to others five minutes for every one minute that you speak. Wealthy people are good communicators because they are good listeners. They understand that you can learn and educate yourself only by listening to what other people have to say.
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