Only drug dealers and software companies call their customers ‘users’
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Essential product management skills
How to work effectively with cross-functional teams
How to identify and prioritize customer needs
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If your customer purchased your product to achieve a particular goal “A” do but they’re currently only using 2 out of 10 of the main features needed to achieve the goal “A”, use your customer success software to compare actions between your customer and users with similar attributes.
You’r...
Drug companies fund loads of studies, yet publish a few favorable results, handpicked from the vast amount of varied data, hiding the rest, to show to the public that their drug works.
Initially, SWIFT founders designed the network to facilitate communication about Treasury and correspondent transactions only. The robustness of the message format design allowed huge scalability through which SWIFT gradually expanded to provide services to the following:
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