Elements which worsen difficult conversations

Non-verbal cues can affect conversations with your stakeholders. For example:

• You make faces when you don't agree with something.
• You avoid eye contact.
• You show less interest in the conversation.
• You cross your arms and are not ready to agree with anything.
• You raise your voice in an attempt to prove your point.
• You only focus on the negative points instead of balancing them with positive ones.