An explosion of new technology

The pandemic brought on new challenges that have led businesses to take a huge leap in digitisation. An October 2020 survey found that companies adopted more technology in the previous months than they had over several years.

Businesses have benefited from new technologies, as employees worked from home, supply chains revolutionised, and customer habits changed. However, all the latest tools can be disrupting for workers. 43% of workers say they're spending too much time switching between tools to search for the information they need.