The primary goal of any design should be connecting users to the value product provides as soon as possible. So anything that stands between a user and him actually operating a system, is a barrier unless it serves a functional need.
The first-time experience is very important for any process, we humans are very quick to form our opinion about the product and walk away immediately if we are not satisfied. Provide contextual help instead of an upfront overwhelming user with learning material, design for empty states
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