Why intentionality matters

The truth is once you’re in a physical place, osmosis tends to happen because you’re sitting near someone. Organizations may need to work harder to ensure their employees do continue to learn from each other. 

• One solution is to leave less learning to chance You can’t just expect everyone to be in the office and somehow osmosis happens. You've got to intentionally design space differently, you’ve got to intentionally design proximity differently and thirdly you’ve got to intentionally design encounters.
• Ensure that people have the encounters critical to meaningful learning rather than leaving them to chance. When you're going to a board meeting, make sure you take a junior person along’. These are incredibly important ways of learning.