Ask Them Questions

Keep questions positive and focused.

Ask a question that is on-topic whenever possible. If the topic is negative, do not just suddenly change topics. It will make the speaker uncomfortable. Instead, give an empathetic reply to show support and then ask a question to redirect to somet...

The process of coming up with questions to ask and listening to people's answers can lead to new ideas.

It trains us to look for different viewpoints and layers to things.

The biggest mistake people make when it comes to listening is they're so focused on what they're going to say next that they fail to hear what's being said.
Avoid this by asking questions. People like to know you're listening, and something as simple as a clarification question shows that you are...