Ask Questions

The biggest mistake people make when it comes to listening is they're so focused on what they're going to say next that they fail to hear what's being said.
Avoid this by asking questions. People like to know you're listening, and something as simple as a clarification question shows that you are listening.

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IDEA EXTRACTED FROM:

13 Habits of Exceptionally Likeable People

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www.forbes.com
13 Habits of Exceptionally Likeable People

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